There may be a hidden plumbing leak in the walls of your home, or maybe your toilet is running when it’s not in use. After shutting off the main water valve, water stops running on the top floor but continues to run on the 1st floor and basement. How to thaw frozen pipes If you think your pipe has burst, turn off the water the home's main shut-off valve but leave the faucets turned on before calling in your plumber. Shut off your hot water tank. Now, one other thing to consider is that you should hire a pro to do this. If you feel unsure about any of the above tips, feel free to consult a plumbing professional. If you happen to have an electric water heater, turn it off. If you find that your water meter is still turning even when your water is off, it’s time to call a plumber. It slows to a trickle and then to a severe and the eventually stops. Answer 1 of 6: It depends on the faucet and whether the faucet has an aereator. Backup Options During a Power Outage If you’ve ever turned your shower on but noticed that there was still water running from the tub’s faucet, you may have wondered what was wrong with your shower. ... or maybe out side turn it on and the water will run out there instead in the kitchen. I understand that back pressure from the water heater can cause water flow after shutting off the main valve. And I do hear a "hissing" sound around the water heater when water continues to flow with the main valve shut. Once your power is back on, reverse the actions in steps 1, 2, 5 and 6. The first step is to figure out how the spout is attached. If the kitchen is the lowest one, then your water meter is the next and final choice. Even when the valve is turned into the off positions, there is still some residual water in the faucet, and aereator. You’d probably be especially frustrated by the lack of pressure coming from your showerhead because it makes it difficult to shower properly. The water in your bath tub shouldn't continue to run after the water has been shut off. Once all of the water on the room side of the faucet has drained out, the dripping will stop. You say you know how to fix the pipes, but the pro will have more knowledge and experience in dealing with water still flowing after shut off valve has been turned off. This happened suddenly and did it for both handles. These “hidden” leaks can cause your home to be using water even when your main water valve is turned off. 4 year old Delta two-handle kitchen faucet model #21902-LF, Original problem: Water kept running for severalseconds after we turned it off. I am guessing you want to replace the faucet, or possibly replace the washer if you still have that type. The principle behind a faucet is simple: turn it on -- water flows; turn it off -- water stops flowing. I turned off the main water shut off, but water still comes thru to the sink? 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